Our boss loves to use our spinning image machine. The guy literally want's a 360 degree view of every product we sell on the website. It makes sense for the motorcycle helmets and face masks, but not the T-shirts. Any idiot knows what a T-shirt looks like.
Mr. Boss wants what Mr. Boss wants, so I have spent 2 days taking spinning images of T-shirts. It got me thinking, would all the shirts spin at the same speed. So, the images below are my science project. Hope you don't get motion sickness!
Tuesday, April 30, 2013
Monday, April 29, 2013
Batman Motorcycle Helmet
We know cool motorcycle helmets. We sell a lot of cool motorcycle helmets and this is not one of them. We are huge fans of this batman motorcycle helmet anyway.
I believe this motorcycle helmet is called the Dark As Knight Batman Themed Motorcycle Helmet. It was sent to us by Guarding Cross in Orlando Florida. Way to go Guarding Cross (if that is your real name).
I believe this motorcycle helmet is called the Dark As Knight Batman Themed Motorcycle Helmet. It was sent to us by Guarding Cross in Orlando Florida. Way to go Guarding Cross (if that is your real name).
Do You Think Novelty Helmets Offer 0% Protection?
Eileen from Kabul, Afghanistan....Seriously, she is in Kabul and we are her biggest worry??? Wrote us the following e-mail:
Why would you sell a motorcycle helmet that provides NO protection. No one wears a helmet for style?? They either wear it to deceive police and are in a state of denial themselves about injuries sustained in accidents or for some, because it is cheap and they actually think it provides some protection. I hope you guys can't sleep at night knowing what you are producing and selling. It is an ugly way to make a buck!
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We would like your opinion, fellow readers (all 2 of you)! send us a e-mail and let us know your thoughts on Novelty Helmets.
Is it a ugly way to make a buck?
Is Eileen Summers right that they offer NO protection?
Does no one wear a novelty helmet for looks?
Sunday, April 28, 2013
Iron Horse Helmets Failures
Do you think everything we touch turns to gold? Hell No. We have had many failures along the way. I was cruising the warehouse and I came across the biggest failure in Iron Horse Helmets history. Here they are:
I really want to see where they boss was going with this, but I don't. What possible made him invest in Beer Box Cowboy Hats? How does that have anything to do with anything else that we sell? He obviously had not taken any of my Iron Horse Helmets University of Business Management Development Leadership classes.
I really want to see where they boss was going with this, but I don't. What possible made him invest in Beer Box Cowboy Hats? How does that have anything to do with anything else that we sell? He obviously had not taken any of my Iron Horse Helmets University of Business Management Development Leadership classes.
Saturday, April 27, 2013
Iron Horse Helmets University of Business Management Development Leadership
Business is a lot like soccer because they both have goals. They’re also both done by people, and they both happen in pre-determined places, but we’re not going to talk about those parts. We’re going to focus on the goals for today’s lesson here at the Iron Horse Helmets University of Business Management Development Leadership.
Now, business goals are not exactly the same as soccer goals. For example, they don’t involve nets, unless you’re in the net industry or the booby (I said booby) trap industry. But they are similar in a lot of ways. Like, in soccer, business and love making, getting goals is a good thing.
And not just one either. In the motorcycle helmet business, you want to set multiple goals to be achieved at different times throughout your helmet business’s lifespan. Here are some guidelines for what kinds of goals to set for how far in the future:
1 year goals: set some simple goals to achieve in your first year. For example, “open your business” would be a good goal. Don’t be so ambitious that you’ll set yourself up for failure, though. Like, instead of “make a butt load of money” say, “make a tiny butt’s worth of money.”
5 year goals: these should be a little bit bigger. Like, “introduce a new line of motorcycle helmet.” No matter what you decide on, make sure one of them is “Keep your helmet business in business.” You really don’t want to forget about that.
10 year goals: assume you’ve achieved all your five year goals. What would you want to do then? These goals should be pretty vague, because stuff might happen along the way that you can’t account for. For example, you don’t want to say, “introduce a new dental cleaning product,” because with advances in medical technology, we might not need teeth in ten years. That’s why a better goal would be, “Do something mouth-related.”
20 year goals: This is where you should put “make a butt load of money,” because seriously, if you’re doing something for 20 years and you’re not making bank, it’s like what’s wrong with you?
30 year goals: make these vaguer than any of the others. Like, just write down “business?” or “achieve further success.” Although, even writing 30 year goals is kinda silly considering we’ll probably have found a new planet to live on by then where there’s no money, only happiness.
Friday, April 26, 2013
Friends Romans Countrymen Lend Me Your Helmet
Brandon G Henry Wrote us last night asking, "I am searching for a company that has the competence to create truly custom helmets, not just airbrushed. I am looking for a badass medieval look. Possibly full, or even open face. Can this company do it?
First off, Brandon, Bad Ass it two words, not one.
Second off, Brandon, we are not big fans of Medieval times. We all took history and the Medieval times sucked. Why do you want to relive it?
We are fans of the Roman Times. Check out our Roman Helmet. Who is that cool guy wearing it? Nice Scooter.
First off, Brandon, Bad Ass it two words, not one.
Second off, Brandon, we are not big fans of Medieval times. We all took history and the Medieval times sucked. Why do you want to relive it?
We are fans of the Roman Times. Check out our Roman Helmet. Who is that cool guy wearing it? Nice Scooter.
Thursday, April 25, 2013
Samples, Samples, Samples
There are not many benefits to working at Iron Horse Helmets. Sure, we get things like vacations and health insurance, but we don't have a Foosball table or free beer night.
There is one benefit though....We get's lots of samples. TONS!
Companies are always sending us samples of crap they want us to sell. And that is what most of it is...Crap.
Take these cheap Chinese goggles you see us wearing around in the image below. Like we are really going to wear these out in public?
There is one benefit though....We get's lots of samples. TONS!
Companies are always sending us samples of crap they want us to sell. And that is what most of it is...Crap.
Take these cheap Chinese goggles you see us wearing around in the image below. Like we are really going to wear these out in public?
Wednesday, April 24, 2013
Where Iron Horse Helmet T-shirt Come From
I don't blame you, who really cares? I don't want to see how my hamburgers are made so who cares how Motorcycle T-shirts are made?
Anyway, our boss thinks he is Francis Ford Coppola since he bought a I-phone. Above is a video from our T-shirt shop. Please nominate him for a Emmy
Tuesday, April 23, 2013
Predator Motorcycle Helmet
Monday, April 22, 2013
We are Famous....And Not For A Good Reason.
Booming Sales of Novelty Helmets Boost Toll of Motorcycle Deaths
By Rick Schmitt on April 22, 2013
Donohoe, who was wearing a helmet meeting federal safety standards, escaped injury and walked away from the accident. Randa, 49, who wore a so-called novelty helmet that was cheap and stylish but offered no real protection, died at the scene after the strap broke and her head slammed onto the pavement.
“I just don’t think these helmets should be permitted,” said Randa’s 23-year-old daughter, Kelli Meador, who still has her mother’s scarred turtle-shell headgear.
Even as more than 800,000 novelty helmets are sold in the U.S. every year, and as motorcycle crash deaths mount, federal regulators have never acted with urgency to crack down on the popular but flawed headgear. Proposals to limit sales of the novelty helmets have been delayed over and over again.
It’s not because the National Highway Traffic Safety Administration, which sets safety standards for helmets, is ignorant of the problem. Six years ago NHTSA hired an independent lab to study seven novelty models, and found they all shared a distinguishing characteristic: they were worthless in a crash.
“All analyses gave a 100-percent probability of brain injuries and skull fracture, indicating that the person wearing the helmet will sustain fatal head injuries,” the evaluation found. It added: “Motorcycle riders who wear novelty helmets and believe that ‘something is better than nothing’ have a false sense of security regarding the protection afforded.”
It remains legal to make and sell novelty helmets as long as they aren’t falsely represented as meeting federal standards. Wearing them is clearly against the law only in a dozen or so states that require motorcyclists to wear helmets meeting the federal standard.
NHTSA says it is studying ways to limit sales and will have a proposal within a few weeks. That, however, would be only one step in an approval process that, even if successful, could take many months or years.
So far the agency has gone no farther than to adopt a rule taking effect next month that it hopes will make it easier for police to spot helmets with fake safety labels. Meanwhile, sales of novelty helmets keep growing — as do the numbers of deaths among riders wearing them.
NHTSA officials declined to be interviewed for this article. A spokesman said the agency does not comment on issues that are the subject of a pending rulemaking.
The lack of resolve by NHTSA to tackle the threat troubles doctors, safety experts and families of crash victims. “It is a huge loophole,” said David Thom, an El Segundo, Calif., engineering consultant and helmet expert.
Numerous tests have shown that certified helmets – those meeting federal standards — save hundreds of lives every year, and cut the risk of a deadly accident by more than a third. They are widely considered the best tool available to prevent fatalities. Novelty helmets, by contrast, account for hundreds of deaths. That is contributing to a troubling trend, as FairWarning has reported, of rising motorcycle fatalities in recent years while traffic deaths generally have declined. The latest federal figures, for 2011, show motorcycle crashes taking 4,612 lives, more than doubling since the mid-1990s and now accounting for one in seven U.S. traffic deaths.
The inaction also spotlights how politics may trump public health considerations in the debate over motorcycle safety. Arguably the most effective strategy in combating substandard helmets has been limited by legislation promoted by rider groups. States including California and Virginia have prohibited state and local police from using motorcycle checkpoints to ticket violators of helmet laws and other rules of the road.
What’s more, even in some states where helmets are required, enforcement is often lax or inconsistent. It typically is left to the discretion of individual officers, many of whom don’t see it as a priority or who have trouble distinguishing the novelty helmets from the certified ones.
Consumer advocates say the situation cries out for changes. “There needs to be more done in eliminating the supply but also in making sure that states with helmet laws are going to crack down,” said Henry Jasny, general counsel of Advocates for Highway and Auto Safety, a Washington-based watchdog group. “People just don’t want to touch it. It is hard to get leadership. It is too political.”
Novelty helmets first became popular as a symbol of resistance in states that required bikers to wear certified helmets. A fight to have California’s helmet law struck down in court was for years led by a man who was repeatedly arrested for violating the helmet law by wearing a baseball cap with a bogus “DOT,” or U.S. Department of Transportation, safety label on the back.
One group, BOLT of California, still takes the position that a state law requiring head protection can be met “so long as you have an object on your head that you claim is a helmet, and it has the letters ‘DOT’ on it.”
But other people also buy the helmets, drawn by the low cost and the misconception that they provide a measure of safety. “I am sure there are lots of people out there who do not appreciate the fact it does not provide any protection,” said Thom, the engineering consultant.
NHTSA’s helmet standard for manufacturers, known as Federal Motor Vehicle Safety Standard No. 218, has been in place since 1974. As with other motor vehicle equipment regulations, it’s enforced through a kind of honor system. Manufacturers determine whether their helmets meet the standard, and attach a “DOT” sticker certifying compliance. The agency conducts spot checks only after the helmets are on the market, with help from independent labs. The numbers of those inspections were halved by NHTSA recently due to budget cuts.
The many helmets that, because of poor performance or false labeling, have gotten failing grades – as many as 30 percent to 40 percent every year – do little to inspire confidence that bad products are kept off the market. (Officials say the percentage is high because they focus testing on suspect helmets.) Critics also say the agency is slow to respond when problems are detected; it issued a consumer alert last year about a helmet made by a California manufacturer that was deemed defective more than three years earlier. (The agency has said that a bankruptcy filing by the helmet firm delayed the notice.)
Sales of novelty helmets have climbed even as the number of states requiring riders to wear helmets has declined. That’s partly because more and more riders are hitting the road. Also, the novelty helmets usually are about one-third the cost of a certified helmet. Some riders find comfort in their lighter weight, even though that is also what makes them dangerous.
It has also been relatively easy to pass them off as legal. The simple stickers NHTSA has required on certified helmets are easy to reproduce for anyone with a computer and printer, while other counterfeit versions are widely available over the Internet. For example, riders can buy two for a dollar at www.chopperstickers.com. The website says customers are responsible for how they use the stickers. The site’s operator anonymously goes on to tout the product, saying: “I have had one on my helmet for about a year now and it has held up fine in [sic] through all kinds of weather and abuse.”
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A rule that NHTSA hopes will make the stickers harder to copy by requiring that they be more detailed — first proposed during the Bush Administration — goes into effect in May. Yet people debate the difference the rule will make, and even NHTSA acknowledges it is unlikely to significantly reduce the annual death toll from motorcycle accidents.
NHTSA has estimated that as many as 754 people die each year in states with mandatory helmet laws because they wore novelty helmets instead of safe headgear, which amounts to nearly one in six rider fatalities nationwide. Yet in the 19 states that require riders of all ages to wear some form of protection, the novelty versions account for about one of every five helmets sold.
Cheap imports from Asia have dominated the novelty market in the U.S., even as some Asian governments have started cracking down on the headgear in their own countries. Another big distributor of novelty helmets, Voss Extreme Sports, is based in the Canadian province of British Columbia. Concerned about rising deaths, provincial officials last year banned motorcyclists from wearing novelty helmets.
Novelty Helmets are sold over the Internet by companies with names such as “Helmets Gone Wild” and “Iron Horse Helmets.” Iron Horse sells German World War II-styled novelty helmets, available in camouflage, gun metal, leather and chrome finishes; a “Bone Yard” model with skull-and-crossbones design, available in pink, blue and red; and a “Gladiator” helmet with spikes. Prices start at around $30, and top out with a glittery three-quarter shell model for $305.99 that resembles a ’70s disco ball.
Marketers of novelty helmets are unapologetic, dismissing safety concerns and saying they simply are accommodating consumer demand.
Todd Sobel, the founder and president of Birmingham, Ala.,-based Iron Horse, says that people who buy his helmets know what they are getting into. Most of his helmets, he says, are sold to people in states that do not require headgear, and who just want to look good. “They are not bought for safety. They are bought for style,” he said. He also makes the much-disputed assertion that the headgear provides at least some protection for people who otherwise would not wear anything on their head.
Novelty helmets are usually sold with disclaimers that they are not intended for highway use. But NHTSA is skeptical. The agency said in a notice two years ago that novelty helmets are “minimally used” by groups other than motorcycle riders, and are often sold online on the same websites as motorcycle gear. Its authority to regulate novelty helmets appeared bolstered last year by a change in federal law that puts motor vehicle equipment sold “with the apparent purpose” of safeguarding users within its jurisdiction.
The agency seemed to be getting serious about novelty helmets in 2007 when it subjected seven popular brands to testing by an independent lab. Six of the seven models, distributed by such firms as “Helmets R Us” and “Helmets, Etc.,” failed every phase of the three-part evaluation. In some cases the products allowed more than twice the legally permissible energy impact to the head from a hard fall.
Much of the problem was due to the flawed design of the outer shell and flimsy liners inside. But the straps didn’t work, either, separating on impact — meaning that even if the helmets were more substantial, they were unlikely to stay on a rider’s head and provide critical protection during a crash.
Since April 2011, NHTSA says, it has considered developing a rule to crack down on the importation and distribution of novelty helmets. The agency has gone so far as to set an internal timetable for issuing a proposed rule and obtaining public comment. But it has twice postponed plans, most recently citing a need for “additional coordination.” The agency now says it intends to submit a proposal for review to the Office of Management and Budget by late this month.
Meanwhile, around the country, people continue to die and suffer grievous injuries. In Vermont, Jeff Miller, a truck driver who taught helmet safety for a local Harley dealer, crashed his bike into the back of an SUV last September, suffering multiple skull fractures; he was wearing a novelty helmet. “It is not like he didn’t know that the helmet he was wearing was not safe,” said his wife, Dawn. “He thought it was cool.” His medical bills already total more than $500,000 with more surgery and therapy to come. The family is looking to Medicaid, the federal healthcare program for the poor, to help cover some of the costs.
California has also seen a rise in accidents involving novelty helmets. “It’s a trend we see quite often up here,” Ariel Gruenthal, deputy coroner in Northern California’s Humboldt County, said of a surge in novelty helmet- related deaths last summer. “We have had straps rip, helmets pop right off.”
“I realize it is a very personal decision, and a lot of people who ride motorcycles don’t want to be wearing a helmet at all, so they wear the bare minimum,” Gruenthal said. “I really encourage people to think about their safety and think about their family and everybody who will be left behind if something happens.”
Randa was a free spirit, who got married as a teenager, divorced, and then lived for a time raising her family on a chicken ranch. She told friends the best job she ever had was working the graveyard shift as a waitress at Denny’s. In a tragic irony, the father of two of her children was killed years ago in a head-on collision on the same road where she perished, just a few miles away.
According to her children, she struggled with alcohol, drug and gambling addictions, but lately seemed to have found happiness with Donohoe, 69, a retired electrician.
Motorcycles were a new adventure, and the experience both exhilarated and terrified her. “My mom was not what you call bike literate,” said Meador, her daughter. “She said it was fun. But then there were a couple of times when she said it was scary because [Donohoe] drove like an idiot. … She loved being on the back of the bike.”
Donohoe was headed to a doctor’s appointment at the VA hospital in Loma Linda when the crash occurred. “He was basically cutting through traffic, misjudged a car … and went down,” said Darren Meyer, a spokesman for the California Highway Patrol. “As she tumbled down the road she took more impacts. … He did not even go to the hospital.”
Meyer said the choice of helmets “absolutely” made a difference in their fates.
Randa’s son, Tyler Meador, built a seven-foot cross, which he erected as a memorial near the crash site, with handprints of three of her children, in turquoise, her favorite color. Her children, to cover the cost of her funeral, raised money through an appeal on the Internet.
Donohoe was charged with vehicular manslaughter and with having a provisional motorcycle permit that did not allow him to carry passengers. He said he had purchased the novelty helmet from a roommate. “I tried to get her to get a helmet like mine,” he said, but Randa did not like how she looked in the DOT-certified helmet.
“Of course I feel a sense of responsibility,” he said, adding that he has a new point of view about novelty helmets following the tragedy. “I think they should be regulated. I don’t think they should ever be sold, period.”
Sunday, April 21, 2013
No, The Motorcycle Helmet Did Not Save His Life
Eric Everson Wrote us yesterday about a guy surviving a motorcycle wreck after crashing into the back of a 18 wheeler. We were sorry to bust Eric's bubble, but the dude died. We put it on Snopes and the guy was a goner. I guess motorcycle helmet don't always save the lives of dare-delves.
Friday, April 19, 2013
Wow, the Russian Post Office Sucks.
Iron Horse Helmets ships all over the world. We pride (yes, we still have pride) ourselves on being true global capitalists.
Some countries make our world helmet domination plans harder. Take Russia for example. We sent this package of 6 Mohawks to Вероничка (that is his or her real name) in October....6 months ago...and it just got returned to us yesterday. Вероничка has already ordered and received 3 more packages from us in the same amount of time.
And look at the package...it looks like it survived the cold war! Oh, I guess it did.
Thursday, April 18, 2013
Filming and Driving.
Wednesday, April 17, 2013
New Motorcycle Helmet Stickers Are Here!!!!!!!!!
Our new motorcycle helmet stickers are hot off the press and ready to ship. Please view our list below, they link to the helmet stickers.
You had me at Merlot
In dog beers, I've only had one
I love me some me
Mr. T pities you
Oral sex is always a great last minute gift idea
Thank you and your vagina too
I know I have a vagina....But I’m going to need you to suck my dick
I mentally murder people I don’t like
I get paid to watch clown porn
I’m plotting your murder as we speak
Any hole is a goal
Fuckin Cops
That is Mr. Smart Ass to you
Your bike sounds like my cat
Yes I am a bitch, just not yours
Don’t start shit if you don’t want no shit
Hope karma slaps you in the face before I do
Do your kids a favor - Don’t have any
Ask me about my ADHD, or dogs, or pie, oh I saw a rock, hi
My name? My name is go fuck yourself
I’m actually not funny, I’m just really mean and people think I’m joking
Being single SUCKS. The only thing I get to do is whatever the fuck I want
I used to think you took my breath away, but then I realized I was just suffocated by your bullshit
Open your mouth or I’ll shoot your eye out
If someone hates you for no reason, give that motherfucker a reason
Blah, blah, blah. Good point but fuck You anyway
I wouldn’t Have to manage my anger if people could learn to manage their stupidity
I’m no cactus expert but I know a prick when I see one
Surprise sex is the best thing to wake up to, unless you’re in prison
I don’t often use the metric system... But when I do I’m buying drugs
Balls to the Wall
Wet T-Shirt Time!!!!!!
I know you think you're interesting cuz you have an accent...but a drunken slur isn't an accent
I just had a near-work experience
Condoms don't guarantee safe sex anymore...a friend of mine was wearing one when he was shot by the woman's husband
1f you c4n r34d 7h15, you r34lly n33d 2 g37 l41d
You had me at Merlot
In dog beers, I've only had one
I love me some me
Mr. T pities you
Oral sex is always a great last minute gift idea
Thank you and your vagina too
I know I have a vagina....But I’m going to need you to suck my dick
I mentally murder people I don’t like
I get paid to watch clown porn
I’m plotting your murder as we speak
Any hole is a goal
Fuckin Cops
That is Mr. Smart Ass to you
Your bike sounds like my cat
Yes I am a bitch, just not yours
Don’t start shit if you don’t want no shit
Hope karma slaps you in the face before I do
Do your kids a favor - Don’t have any
Ask me about my ADHD, or dogs, or pie, oh I saw a rock, hi
My name? My name is go fuck yourself
I’m actually not funny, I’m just really mean and people think I’m joking
Being single SUCKS. The only thing I get to do is whatever the fuck I want
I used to think you took my breath away, but then I realized I was just suffocated by your bullshit
Open your mouth or I’ll shoot your eye out
If someone hates you for no reason, give that motherfucker a reason
Blah, blah, blah. Good point but fuck You anyway
I wouldn’t Have to manage my anger if people could learn to manage their stupidity
I’m no cactus expert but I know a prick when I see one
Surprise sex is the best thing to wake up to, unless you’re in prison
I don’t often use the metric system... But when I do I’m buying drugs
Balls to the Wall
Wet T-Shirt Time!!!!!!
I know you think you're interesting cuz you have an accent...but a drunken slur isn't an accent
I just had a near-work experience
Condoms don't guarantee safe sex anymore...a friend of mine was wearing one when he was shot by the woman's husband
1f you c4n r34d 7h15, you r34lly n33d 2 g37 l41d
Tuesday, April 16, 2013
Way to Patent Something We Have Been Selling For 8 Years.
From all the patents that I see on the Google Patent search, this is the
one that made me at peace with myself. Finally! Finally someone has patented something we have been selling for 8 years....... helmet horns!
Yes that is right. "Inventor" Michael L. Henry, inventor of the hands-free trash barrel lid opener (link), the cable spool support frame (link), the method and system for producing engine sounds of a simulated vehicle (link) and many others important inventions, has patented the motorcycle helmet horn.
Michael even went as far as to diagram one of our metal spike strips and patented that design.
Thank you Michael for providing such great entertainment in our normally boring lives....
Now my real question is... is this a guy who chases down ideas and if they're not patented, files one so that he can go Apple on them?
Click here to read the Helmet Horn patent
Yes that is right. "Inventor" Michael L. Henry, inventor of the hands-free trash barrel lid opener (link), the cable spool support frame (link), the method and system for producing engine sounds of a simulated vehicle (link) and many others important inventions, has patented the motorcycle helmet horn.
Michael even went as far as to diagram one of our metal spike strips and patented that design.
Thank you Michael for providing such great entertainment in our normally boring lives....
Now my real question is... is this a guy who chases down ideas and if they're not patented, files one so that he can go Apple on them?
Click here to read the Helmet Horn patent
Monday, April 15, 2013
New Motorcycle Helmet Horns
We have new Motorcycle Helmet Horns in Stock.
Why? I have no clue. We had plenty of motorcycle helmet horns already. Why does the boss keep adding crap? That is the problem with a 47,000 ft warehouse. Too much room that the boss feels like he needs to fill. I swear that he is like a woman with a big closet (no offense women).
Why? I have no clue. We had plenty of motorcycle helmet horns already. Why does the boss keep adding crap? That is the problem with a 47,000 ft warehouse. Too much room that the boss feels like he needs to fill. I swear that he is like a woman with a big closet (no offense women).
Saturday, April 13, 2013
Iron Horse Helmets Business Consulting
Iron Horse Helmets is always looking for ways to make extra money. We are thinking about opening up "Iron Horse Helmets Business Consulting." Iron Horse Helmets Business Consulting is going to start offering gigs as of right now. Here is our first gig:
So you've got someone mad at you. It was bound to happen sooner or later. Unfortunately, they are about 3 times as likely as any of your happy customers to tell their friends about what a bad experience they had. Damage control! It can be hard to write a letter to a difficult person - especially when you're personally involved. Not to worry, I'll write it for you! I've been dealing with difficult customers since 1999 and I can deal with yours! If your business is about to get slammed by an angry customer, you can't afford to pass up this gig! For just 5 cold beers we'll calm them down and get them back in the doors to give you another opportunity to do it right!
So you've got someone mad at you. It was bound to happen sooner or later. Unfortunately, they are about 3 times as likely as any of your happy customers to tell their friends about what a bad experience they had. Damage control! It can be hard to write a letter to a difficult person - especially when you're personally involved. Not to worry, I'll write it for you! I've been dealing with difficult customers since 1999 and I can deal with yours! If your business is about to get slammed by an angry customer, you can't afford to pass up this gig! For just 5 cold beers we'll calm them down and get them back in the doors to give you another opportunity to do it right!
Friday, April 12, 2013
Do you think we answer every E-mail?
We receive hundreds (if not thousands) of e-mails a day. Sadly, most e-mails ask the same questions over and over and over and over and over. Answering them gets old.....Really old.
I am letting you in on a little secret, we have many canned answers that we just click from a drop down menu. Here are some samples so you can see what I mean:
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E-mail: After 10 days my shipment is still in being sorted in NY! This does not sound okay to me. I have shipped stuff from all over the states but never had a package stay 12 days within the state boarder. Your last reply was in convincing. Please check with the shipper and give me a better explanation. Thank you.
Canned Answer: The USPS only delivers the package as far as "Jamaica, NY" and then turns it over to Your Post for residential delivery since the USPS doesn't work in your country. With that said, the fact that the last scan is in "Jamaica, NY" means that it is in your postal service now. The speed by which it will arrive at its final destination is completely up to your postal service and any legal issues or customs due on the contents.
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E-mail: Thanks. I've noticed that the items have not moved from Miami , FL since march 2. It is now march 6 and there is no update in the process of shipping, and also the items should have arrived by now.
Canned Answer: The USPS only delivers the package as far as Miami and then turns it over to Your Post for residential delivery since the USPS doesn't work in your country. With that said, the fact that the last scan is in "Miami" means that it is in your postal service now. The speed by which it will arrive at its final destination is completely up to your postal service and any legal issues or customs due on the contents.
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E-mail: I ordered 3 helmet stickers 3 days ago and they are not hear yet? Is your company real?
Canned Answer: I am sorry that you have not received your sticker yet. We ship the helmet stickers via US mail in a envelope so sometimes they take a little time. Please give it until Thursday and see if it arrives. We will be happy to ship you a new sticker if it does not arrive by Thursday.
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E-mail: I live in South Africa, where is my helmet?
Canned Answer: Go to www.parceltrack.co.za scroll down to the usps tracking and enter the US tracking number... If the parcel is already in South Africa, you need to contact SAPO/Customs and get the local (ZA) tracking number and then you can track it via SAPO (SA Post Office)
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E-mail: I have bought a facemask and still not received it 9 days later... Would you know where it is?
Thanks for your reply
Canned Answer: Thanks you for your concern. Please understand that we shipped your item the same day you ordered it and our postal service has handed it off to your postal service in Canada. We are unable to track it once it leaves the USA, but here is a helpful link for the Canada Border Service Agency:http://www.cbsa-asfc.gc.ca/
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E-mail: How much is shipping to Italy?
Thursday, April 11, 2013
Military Discount?
We get asked about military discounts almost everyday. We kind of offer one now, but it is not just for our military.
Where should we draw the line? England has a military and we do lots business in England, should we offer them a discount? How about North Korea? They have a Military, should we offer them a discount? Their military keeps our military employed.
So here's the deal. Anyone who gets our riddle correct can get the discount. The answer is the "The Duality of Man." You have to figure out the question, Like Jeopardy! What is ____________!
This is not a hard one, anyone who get's us should understand the answer. Please don't think your smart and write the answer in our comment section. We will just delete it, "Yes, I'm talking to you Mike Zana."
Just type in _ _ _ _ - _ _ - _ _ _ _ at checkout (coupon section) and you will see 10% come off the total.
Wednesday, April 10, 2013
Iron Horse Helmets Employee Clicks
The Iron Horse Helmets work atmosphere is just like any other real company (or High School) out there. What I mean is that we have clicks.
Take the guys above. Do you think these pricks invited anyone else shooting with them? NO
They go to the range and have a blast. Did they invite the Blogger Guy? No
Maybe I am showing my age, but I think we are going to start calling their click the Heathers.
Tuesday, April 9, 2013
Private Eyes Are Watching You.
Do you really think we are as smart as we come off? NO
It is not just a coincidence that we happen to know you want the Tiger Matte Novelty Motorcycle Helmet when you call. How do we do it? Deduction
Example:
We see TN on the Caller ID and we see that someone in TN is looking at that motorcycle helmet on our website. You see, we have cool codes that tell us what page you are on. Seriously! Check out the image below.
It is not just a coincidence that we happen to know you want the Tiger Matte Novelty Motorcycle Helmet when you call. How do we do it? Deduction
Example:
We see TN on the Caller ID and we see that someone in TN is looking at that motorcycle helmet on our website. You see, we have cool codes that tell us what page you are on. Seriously! Check out the image below.
Monday, April 8, 2013
Who is Sons of Saban?
Many bikers are big fans of the "Sons of Anarchy." I would venture a guess as to say that we all know the logo.
I would like to direct you to this link: Sons of Saban
I would like to direct you to this link: Sons of Saban
Below is the actual Sons of Anarchy logo:
Just saying, but I think I would rather have the Saban Tattoo.
Saturday, April 6, 2013
Image from a Customer
Saxon Pesko ordered some of our Devil Motorcycle Helmet Horns. He sent us this image:
I am no fashion cop, but I think Saxon has a future as a helmet designer. Also, Saxon has got to be the coolest first name ever!
I am no fashion cop, but I think Saxon has a future as a helmet designer. Also, Saxon has got to be the coolest first name ever!
Friday, April 5, 2013
Skunk Motorcycle Helmet
We had a call today from a customer wanting a Skunk Motorcycle Helmet. We have 100's of motorcycle helmets, but of course she wanted one that we did not have. We were able to "kind of" help her.
Step 1: Materials Needed
Black & White Acrylic "fun"fur
Heavy Duty Velcro, adhesive backed
Hot glue gun
Utility knife Helmet.
Classic Motorcycle Helmet
You will need about 1/3 yard each of black and white fun fur. I also saw a nice, furry bath rug that would be neat, only I didn't want to spend $20 on it just to cut it up. Check thrift stores for rugs or old jackets. The fun fur is $12 a yard at JoAnn Craft Stores. Unfortunately, it has a "Grain" to it, and it runs across the fabric bolt, so if you buy an 8-inch, full-width strip, the grain runs perpendicular to the direction you need it. I simply cut the pieces short, then glued them together. It is much easier to cut the fur with a utility knife than with scissors- the scissors cut the long hairs off, while the blade only slices through the backing. The scissors are for cutting the Velcro.
Step 1: Materials Needed
Black & White Acrylic "fun"fur
Heavy Duty Velcro, adhesive backed
Hot glue gun
Utility knife Helmet.
Classic Motorcycle Helmet
You will need about 1/3 yard each of black and white fun fur. I also saw a nice, furry bath rug that would be neat, only I didn't want to spend $20 on it just to cut it up. Check thrift stores for rugs or old jackets. The fun fur is $12 a yard at JoAnn Craft Stores. Unfortunately, it has a "Grain" to it, and it runs across the fabric bolt, so if you buy an 8-inch, full-width strip, the grain runs perpendicular to the direction you need it. I simply cut the pieces short, then glued them together. It is much easier to cut the fur with a utility knife than with scissors- the scissors cut the long hairs off, while the blade only slices through the backing. The scissors are for cutting the Velcro.
Thursday, April 4, 2013
Me Want Cookie
What happens when we get in new products?
Personally, I did not notice the Cookie Monster Helmet Cover first, I noticed the shoes. How does a warehouse employee afford a pair of $145 New Balance shoes? How much are they making out there? Am I underpaid? Do they actually think they work harder then me?
Also, who buys a green forklift? I don't think I have ever seen a green forklift before. What is wrong with this place? Is anyone looking to hire a smart ass to write on a blog?
Wednesday, April 3, 2013
Duck Dynasty Biker Beard
Are you a fan of Duck Dynasty? Are you a Motorcycle Rider? Do you have money that you just want to waste on a Beard?
We will accept your money if you answered yes to any of the above questions. These HD Employees obviously make way too much money since they both bought our Bikers Beards. But hey, we love costumers like this.
Come on down to our Ghetto location and we can put a Duck Dynasty Biker Beard on you too!
Tuesday, April 2, 2013
Top 6 Reasons to Wear a Motorcycle Helmet
People are always looking for reasons to wear Motorcycle Helmets.
While the use of motorcycle helmets "might" reduce the risk of a fatality during a crash, there are still those who choose to ride without this important safety gear. Here are the top reasons why you should wear a helmet every time you get on your bike.
It Might be the law in your state.
In some communist states, all motorcyclists and their passengers are required to wear a helmet that meets the specifications of the American National Standards Institute (ANSI), the Snell Memorial Foundation or the Federal Department of Transportation.
Motorcycle Helmets Reduce the Risk of Head Injuries
In 2003, Pennsylvania repealed a law that required motorcyclists to wear a helmet. A University of Pennsylvania (I did not know Pennsylvania had a college besides Penn State) study found that although helmet usage decreased by only 24%, head injury fatalities increased by 66% and hospitalization for head injuries increased by 78%.
They increase Viability
Because motorcycles are so much smaller than other vehicles, motorists may not see them before making a turn or switching lanes. Fortunately, some motorcycle helmets feature reflective surfaces, making you more visible to other drivers; even if you are wearing black!
They Deflect Debris
When you’re riding behind another vehicle, rocks and other debris can be kicked up into your face. At other times, dust can get in your eyes, making it difficult to see. By wearing your helmet, you can avoid these hazards.
Communication
Helmets fitted with radios aid communication between riders. They can also be wired for music.
In winter, helmets keep out the cold. At all times of year, they keep out the constant wind that contributes to fatigue and cold. In summer, they reduce sunburn and help prevent dehydration by allowing sweat time to cool your skin.
Monday, April 1, 2013
What color is Matte?
We get many questions via e-mail. I would venture a guess to say that we get at least 20 questions a day about motorcycle helmets and about motorcycle helmet shipping.
I have always heard that there are no stupid questions. I will be the first to tell you that whomever wrote that saying was stupid. There are stupid questions. We are going to start a new blog segment called stupid questions. I don't think anyone actually reads our blog, so we probably won't offend anyone.
Today's stupid question comes from (censored by the boss):
What color is Matte?
I have always heard that there are no stupid questions. I will be the first to tell you that whomever wrote that saying was stupid. There are stupid questions. We are going to start a new blog segment called stupid questions. I don't think anyone actually reads our blog, so we probably won't offend anyone.
Today's stupid question comes from (censored by the boss):
What color is Matte?